By using the Willsto platform, including our website and mobile apps, you agree to comply with these Terms & Conditions. These terms govern your use of our services for food, grocery, and parcel delivery. Please read them carefully before proceeding.
Customers, vendors, and delivery partners must provide accurate information during registration. Any misuse, fraudulent activity, or violation of our policies may result in account suspension or termination.
Willsto acts as a facilitator between customers, vendors, and delivery personnel. While we strive for timely deliveries, external factors like traffic, weather, or vendor delays may affect order fulfillment.
All transactions made on Willsto are secure. Customers can cancel orders before the vendor confirms them, but cancellations after confirmation may be subject to charges or non-refundable fees.
Willsto reserves the right to modify these terms at any time. Continued use of our platform after updates indicates acceptance of the revised terms. Users are encouraged to review them periodically.