Willsto is committed to providing fast and efficient delivery services for food, groceries, and parcels. Our delivery network ensures timely service, covering multiple locations to meet customer needs. While we strive for prompt deliveries, actual delivery times may vary due to factors such as traffic, weather, and vendor preparation times.
2. Order Processing & Dispatch
Once an order is placed, vendors prepare the items, and a nearby delivery partner is assigned for pickup. Customers will receive real-time updates on order status, including confirmation, dispatch, and estimated arrival time. Orders are processed instantly, and dispatch times depend on vendor readiness.
3. Delivery Charges & Availability
Delivery charges may apply based on distance, order value, and vendor location. In some cases, promotional offers may include free or discounted delivery. Willsto operates in multiple regions, and service availability may depend on location. Customers can check serviceability by entering their address in the app.
4. Tracking & Contactless Delivery
Customers can track their orders in real time through the app, ensuring transparency and convenience. For a safe and secure experience, we offer contactless delivery options, allowing users to receive their orders with minimal physical interaction.
5. Delayed or Failed Deliveries
While we make every effort to deliver on time, certain situations may cause delays. If an order is significantly delayed or cannot be delivered due to unforeseen circumstances, customers will be notified. In case of non-delivery, customers can contact support for assistance, and refunds may be issued based on our policies.
Available on Play Store & App Store
Download Willsto now on Android and iOS for seamless deliveries. Order food, groceries, or send parcels anytime, anywhere. Experience fast, secure, and hassle-free service at your fingertips!
